i. You acknowledge that your cancellation, or attempted or purported cancellation of an order or cancellation due to reasons not attributable to Wrencho, that is, in the event you provide incorrect particulars, contact number, delivery address, etc., or that you were unresponsive, not reachable or unavailable for the fulfillment of the services offered to you, shall amount to a breach of your unconditional and irrevocable authorization in favor of Wrencho to place that order against the Vehicle Repair Shop on your behalf (“Authorization Breach”). In the event you commit an Authorization Breach, you shall be liable to pay the liquidated damages of an amount equivalent to the order value. You hereby authorize Wrencho to deduct or collect the amount payable as liquidated damages through such means as Wrencho may determine in its discretion, including without limitation, by deducting such amount from any payment made towards your next Order

ii. There may be cases where Wrencho is either unable to accept your order or cancels the order, due to reasons including without limitation, technical errors, unavailability of the item(s) ordered, or any other reason attributable to Wrencho, Vehicle Repair Shop. In such cases, Wrencho shall not charge a cancellation charge from you. If the order is canceled after payment has been charged and you are eligible for a refund of the order value or any part thereof, the said amount will be reversed to you.

iii. No replacement/refund / or any other resolution will be provided without Vehicle Repair Shop(s)’ permission.

iv. Any complaint, with respect to the order which shall include instances but not be limited to failure of any installed parts, repaired parts, or poor quality, You will be required to share the proof of the same before any resolution can be provided.

v. You shall not be entitled to a refund in case instructions placed along with the service are not followed in the form and manner You had intended. Instructions are followed by the Vehicle Repair Shop on a best-efforts basis.

vi. All refunds shall be processed in the same manner as they are received, unless refunds have been provided to You in the form of credits, the refund amount will reflect in your account based on respective banks’ policies.